SK–II and P&G
2017 – 2020
In-store Beauty Counsellor platform
UX lead and product designer for the experience design team responsible for creating a best-in-class store admin and beauty counselor platform for P&G's largest skin care brand in APAC and globally. Currently in its third iteration, this platform represents the culmination of four years of research and collaboration to arrive at the most advance feature set so far including automated business processes, new counseling experience, learning library and employee management through work shift planning and timesheet management tools.