Browse my notebook.

This is where I collect, share and discuss things that inspire me.

I'm in the process of adding archived content, so please check back later for more Notebook updates.

UF DAS Alumni Spotlight interview

The Digital Worlds Institute at the University of Florida interviewed me as part of their ongoing Alumni Spotlight column. We talked about how the program prepared me for my career, what I like about design, and advice I would give to current students.

The Ultimate Design Library

Design resources are changing and the trend is towards highly functional, code-based repositories with a focus on data insights, collaborative or automatic creation and decentralized control. At the same time, people are working across disciplines, solving for specific, concrete situations and those efforts produce outputs, data, insights and other kinds of knowledge that straddle multiple types of documentation.

Outcomes over outputs

I really love this article + preso + video from @ttorres and I was relieved when I recognised that my product design team is starting to / is already working this way. Here's a quick recap of some of my favourite moments from "Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it."

The power and value of UX Research and Testing

I get a lot of questions from my students and colleagues about user research and testing. It is one of the least understood skills of a designer (UX or otherwise). Yet, it remains one of the most powerful because of ROI. Being a researcher means you are in a position of trust and often you find yourself at the head of an information curve - which can be advantageous, depending on how you use that information. Recognizing this, we should all hope to be good stewards of design research learnings.

Find the humans in this interface
  • Design
  • Technology

Find the humans in this interface

One of the reoccurring debates that designers and clients get into is why designers tend to show real, living people — and their faces — in digital contexts. It’s a fair topic, because from a business perspective there are plenty of good reasons not to: privacy concerns, identity theft, tight budgets and general anxiety about the blurring of personal and professional life, just to name a few. It turns out the human face is powerful — and good for business — if used in the right way.

Three Ways To Redesign Breaking News

When serious breaking news happens, many of us turn to social media–especially Twitter–to keep up and get the most detailed information we can as quickly as possible. Here's some of my thinking about the deficiencies of our current information tools, and how we might improve the social, breaking news experience.

What is the future of the Internet of Things?

Smartphones are stupid. In fact, all devices are stupid. They make us dependent, they demand that we respond to commands, they're expensive and they cut us off from the people around us. Our obsession with them is limiting our ability to create a more seamless, less intrusive digital world. We have the opportunity to create a connected future – an 'internet of things' – that is so much more than 10 billion mobile devices flickering like stars in the sky. Due to recent breakthroughs in materials, that future is within our grasp – the hard part will be in putting away our phones and embracing death to devices.

Social

Creative Directions book by Jason Sperling

Finished "Creative Directions" by @ThatSperling this week and thought maybe I'd share some of my favourite moments. This book is chock full of insights, first-hand knowledge, anecdotes and perspectives from and for creative working people.

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I’m currently leading the Product Innovation team at Tripadvisor Singapore.

As Associate Director of Product Design I'm looking after teams that are curating, discovering and designing innovative services, products and channels that help travelers find the good out there. Get in touch with me to discuss speaking engagements and other professional opportunities.

My full work history is available on LinkedIn at btiny.link/linkedin

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